CFPB issues student loan servicer notice on loan forgiveness
2/22/22
The Consumer Financial Protection Bureau issued a bulletin detailing student loan servicers’ obligations to halt unlawful conduct related to borrowers’ eligibility and benefits under the Public Service Loan Forgiveness Waiver.
Details: The bulletin recommends actions servicers should consider taking to ensure they do not misrepresent borrower eligibility or make deceptive statements to borrowers about the PSLF program and the waiver.