Platform Migration & New Mobile App
TCM is making a deliberate, multi-year investment in service infrastructure and credit card platform modernization.
Effective Date: June 15, 2026
Summary
What is Changing
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Consumer and business accounts are being migrated from the FIS TBS platform to FIS P1C platform on June 15, 2026, enabling improved servicing capabilities and long-term platform modernization. Accounts will remain on the Visa brand network for 2026.
- Business cardholders will now have access to a more robust administrative level online account management platform, eZBusiness Card Management. See eZBusiness tab above or click here for details.
- TCM is replacing the MyCard Mobile app with new and enhanced Card Suite Pro app on June 15, 2026. See Card Suite Pro tab above or click here for details.
When it Will Occur
What is the Impact
There is minimal impact to your bank and our mutual cardholders.
- No immediate card network brand change
- No card replacement tied to brand network
- Cardholders will continue to have access to current digital channels like MyCardStatement and cRewards
Cardholders will gain:
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Access to eZBusiness Card Management for business accounts.
- Access to new and enhanced Card Suite Pro mobile app for personal accounts.
What to Expect
Key Dates & Milestones
Partner Responsibilities
Agent Banks should complete the following actions ahead of May 18, 2026
Review Materials
Review all customer notification materials, FAQs, and activation instructions to ensure your teams understand the messaging cardholders will receive.
Complete by: Month 00, 2026
Review Materials
Review all customer notification materials, FAQs, and activation instructions to ensure your teams understand the messaging cardholders will receive.
Complete by: Month 00, 2026
Review Materials
Review all customer notification materials, FAQs, and activation instructions to ensure your teams understand the messaging cardholders will receive.
Complete by: Month 00, 2026
Review Materials
Review all customer notification materials, FAQs, and activation instructions to ensure your teams understand the messaging cardholders will receive.
Complete by: Month 00, 2026
Review Materials
Review all customer notification materials, FAQs, and activation instructions to ensure your teams understand the messaging cardholders will receive.
Complete by: Month 00, 2026
What's Changing for Cardholders
When it Will Occur
When it Will Occur
When it Will Occur
What's Changing for Cardholders
When it Will Occur
When it Will Occur
Impact by Product Type
Customer Impact
Personal cardholders will receive new Mastercard® cards as accounts migrate from FIS to Fiserv. The updated cards will include contactless functionality, refreshed card designs, and enhanced Mastercard benefits. Cardholders will also gain access to the new Community Card Connect website and mobile app.
Partner Impact
Agent Banks should be prepared to support questions related to new card activation, updated card designs, and enrollment in the new account management platform.
View Detailed Product Information →
Customer Impact
Business cardholders will receive new Mastercard® cards and access to the Business Card Connect platform. The new experience includes enhanced account management tools, a mobile app for business users, and new virtual card capabilities.
Partner Impact
Agent Banks may see questions related to account management access, program administration tools, and virtual card functionality. Business customers may also inquire about updated Mastercard benefits and program features.
View Detailed Product Information →
Frequently Asked Questions
When it Will Occur